Frequently Asked Questions
Everything you need to know about shopping with Mala Online Boutique.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags still attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate items from various designers, we recommend checking the specific measurements provided to ensure the perfect fit.
Do you offer international shipping?
Yes, Mala Online Boutique ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.